The hotel offers amenities for your comfortable stay and unforgettable experiences
Immaculate Room
“The room was spotless and had all the necessary amenities, making my stay exceptionally comfortable.” view full review
Delicious Room Service
“I enjoyed a varied and satisfying room service menu that exceeded my expectations with its generous portions.” view full review
Excellent Conference Setup
“The conference facilities were great, with everything set up perfectly for a productive day.” view full review
Spacious and Comfortable
“The living area in my room was spacious and made for a relaxing environment after a long day.” view full review
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Guest Parking
Electric kettle
Services
Room service
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Children
Cots
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Air conditioning
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
245 Broad Street,
Birmingham,
United Kingdom,
B1 2HQ,
West Midlands
Map view
street view
245 Broad Street,
Birmingham,
United Kingdom,
B1 2HQ,
West Midlands
City landmarks
Mall
Bullring & Grand Central
4900 ft
Gallery
Gas Hall Exhibition Gallery
3200 ft
50 - 54 Inge St / 55 - 63 Hurst St
Birmingham Back to Backs
4600 ft
Art object
Statue of Horatio Nelson
4000 ft
Church
Birmingham Oratory
1.1
mi
Church
Birmingham Cathedral
1.0
mi
Warstone Ln./Vyse St. Hockley
Chamberlain Clock
3700 ft
Church
Saint Martin in the Bull Ring
5200 ft
Monument
Joseph Sturge memorial
2500 ft
Museum
Coffin Works
3100 ft
5 St. Philips Place
Burnaby Memorial
3300 ft
Museum
Thinktank Birmingham Science Museum
1.4
mi
Museum
Museum of the Jewellery Quarter
1.2
mi
Waterworks Road Edgbaston
Perrott's Folly
4500 ft
Church
Saint Paul's Church
3300 ft
New St.
Rotunda
3700 ft
Square
Chamberlain Square
2800 ft
9 Margaret Street
Birmingham and Midland Institute
4100 ft
Warstone Road/Vyse Street and surrounding areas
Jewellery Quarter
1.0
mi
Mall
The Mailbox
2400 ft
Mall
The Cube
3800 ft
Nearby
Aquarium
National SEA LIFE Centre Birmingham
900 ft
Gallery
Ikon Gallery
400 ft
Centenary Sq.
Hall of Memory
1500 ft
Library
Library of Birmingham
1800 ft
Mall
Brindley Place
600 ft
Event hall
International Convention Centre Birmingham
1000 ft
Square
Centenary Square
1300 ft
Broad St.
Three Wise Men
1500 ft
Square
Oozells Square
100 ft
Restaurants
Pushkar
100 ft
245 Broad Street
Piccolino
400 ft
9 Brindleyplace Oozells Square
Celebrity Indian Restaurant
1000 ft
44 Broad Street
Cielo Italian
500 ft
6 Oozells Square Brindley Place
Jimmy Spice's
1300 ft
Broad Street Regency Wharf
Pizza Express
800 ft
The Mailbox 124-126 Wharfside Street
The Gin Vault
1000 ft
16 Gas Street
Thai Edge
400 ft
Six Brindleyplace 7 Oozells Square Brindleyplace
Reviews and Ratings
Feedback from previous guests about their experience.
78%
were satisfied with the hotel and would gladly return
7.8/10
Very good
Rooms
7.3
Location
9.5
Service
8.0
Dining
7.0
Guest reviews
7.8/10
based on 4 reviews
4/5
based on 7171 reviews
8.7
8.7/10 based on 15752 reviews
#61Â of 129 hotels in Birmingham based on Tripadvisor
Emerson
United Kingdom,
MarchÂ
2025
8.0/10
The hotel is right in the heart of Birmingham, making it convenient for accessing local attractions and events like the British Gymnastics finals. The rooms are spacious and comfortable, and I enjoyed a good night's sleep. However, there were some hiccups with the check-in process, which felt a bit clunky. Overall, it's a solid option for anyone looking to stay in central Birmingham, though the parking fees can be a downside.
Rooms
8.0
The rooms were spacious and comfortable, featuring a massive bed that provided a restful sleep. I did notice that the TV only worked for certain channels, which was a bit of a letdown.
Service
7.0
The service was generally good, with friendly and helpful staff who went out of their way to assist me. However, the check-in process was frustrating due to the kiosks not working smoothly.
Location
9.0
The location is perfect, right near the Birmingham Arena and close to various shops and restaurants, making it ideal for both leisure and attending events.
Dining
8.0
The dining experience was pleasant; breakfast offered a wide variety of options, and the food was generally of good quality.
Facilities
8.0
The hotel has decent facilities, including air conditioning and Wi-Fi, which contributed positively to my stay.
Amelia
United Kingdom,
DecemberÂ
2024
7.8/10
This hotel offers a great location right in the heart of Birmingham, making it easy to explore local attractions and enjoy nightlife. The rooms are spacious with comfortable beds, though cleaning could be better as I found some hairs in the bathroom. The breakfast buffet could use some improvement in terms of efficiency during busy times. Overall, the hotel represents decent value for money considering its amenities and location.
Rooms
7.0
The rooms were spacious and featured comfortable beds, but my bathroom wasn't cleaned well.
Service
9.0
The staff was very friendly and accommodating, making my stay enjoyable.
Location
10.0
The hotel is perfectly situated for accessing restaurants, bars, and the Birmingham Arena, all within walking distance.
Dining
6.0
Breakfast options were varied but service was slow during peak times, leading to long waits.
Facilities
7.0
The hotel had a good selection of facilities, though parking could be a challenge if arriving late.
Christina
United Kingdom,
NovemberÂ
2024
7.0/10
I recently stayed at this hotel for a concert, and I loved the perfect location just a short walk from the arena. The rooms were clean and spacious with super comfy beds, which made for a restful night. However, the check-in process was quite slow and frustrating, and the dining options left something to be desired. Overall, I appreciated the value for money, though there were a few hiccups during my visit.
Rooms
8.0
The rooms were spacious and clean, featuring extremely comfortable beds that made for a restful sleep.
Service
6.0
The staff was friendly and eager to assist, but the check-in process felt chaotic and disorganized.
Location
9.0
The hotel's location is fantastic, within walking distance of many attractions and right near the arena.
Dining
5.0
The dining experience was disappointing, particularly due to long waits for food and limited options.
Facilities
7.0
The hotel has a decent selection of facilities, though some need improvement, especially in the dining area.
Colin
United Kingdom,
OctoberÂ
2024
8.4/10
I had a mixed experience at this hotel. The staff were incredibly warm and attentive, making my stay memorable, especially with little touches like an early check-in and a complimentary upgrade. However, I was disappointed when I found out that my romantic getaway didn't include a room with a single bed. Additionally, the cleanliness in the bathroom left something to be desired. Overall, the hotel excels in service and location but could improve on room arrangements and cleanliness.
Rooms
6.0
The room was spacious and well-designed, but I was frustrated to find two double beds instead of a single bed for my stay.
Service
10.0
The service was exceptional, with staff going above and beyond to accommodate my requests and make me feel welcome.
Location
10.0
The hotel is located just a stone's throw away from the ICC and various attractions, making it incredibly convenient for my plans.
Dining
9.0
Breakfast had a fantastic selection that catered to various tastes, which was a great way to start my day.
Facilities
7.0
The overall facilities were good, but I did notice some areas of cleanliness could be addressed.
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